1. Introduction

Welcome to RentRightGH ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our rental property platform and services.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us, including:

• Name, email address, and phone number
• Profile information and photographs
• Payment and billing information
• Government-issued identification (when required for verification)
• Property listing details (for property listers)

2.2 Automatically Collected Information

• Device information (IP address, browser type, operating system)
• Usage data (pages viewed, time spent, clicks)
• Location data (when you grant permission)
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your information for the following purposes:

• To provide, maintain, and improve our services
• To process transactions and send related information
• To communicate with you about properties, applications, and account updates
• To verify your identity and prevent fraud
• To personalize your experience and provide tailored recommendations
• To comply with legal obligations and enforce our terms
• To send marketing communications (with your consent)

4. Information Sharing and Disclosure

4.1 With Other Users

When you submit a rental application, your contact information and relevant details will be shared with the property lister. Similarly, listers' contact information is shared with prospective tenants.

4.2 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and customer service.

4.3 Legal Requirements

We may disclose your information if required by law or if we believe such action is necessary to comply with legal obligations, protect our rights, or ensure user safety.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Objection: Object to our processing of your personal information
• Data Portability: Request a copy of your data in a portable format
• Withdraw Consent: Withdraw consent for marketing communications at any time

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our platform and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some parts of our service may not function properly without cookies.

9. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these third-party sites. We encourage you to read the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information.

11. International Data Transfers

Your information may be transferred to and processed in countries other than Ghana. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: support@rentrightgh.com

Phone: +233 XX XXX XXXX

Address: Accra, Ghana